Two-Factor Authentication (also called 2FA or Multi-Factor Authentication) adds an extra layer of security to your account. In addition to your username and password, you'll need to enter a verification code from an authenticator app on your phone.

How it works

1. You log in with your username and password
2. You open your authenticator app
3. You enter the 6-digit code shown in the app
4. You gain access to your account

The verification codes change every 30 seconds, making it extremely difficult for unauthorized users to access your account, even if they know your password.

Authenticator apps

You'll need an authenticator app on your smartphone or tablet. Download one from your device's app store before setting up Two-Factor Authentication.

Organization requirements

Depending on your organization's configuration:

• Required: You must set up Two-Factor Authentication before you can access your account
• Optional: You can choose whether to enable Two-Factor Authentication for added security

Contact your administrator if you're unsure about your organization's requirements.

Managing Two-Factor Authentication

• Setting up Two-Factor Authentication - Enable 2FA for the first time
• Resetting Two-Factor Authentication - Set up 2FA again if you switched phones or lost access
• Disabling Two-Factor Authentication - Turn off 2FA (if your organization allows it)

Security tips

• Keep your authenticator app installed on a device you regularly have with you
• Back up your authenticator app account so you don't lose access if you lose your device
• Never share your verification codes with anyone
• If you lose access to your authenticator app, contact your administrator immediately

Related Topics

• Logging in