Fees

Fees

Symba Payments calculates and applies fees automatically when transactions are processed. Fees are defined using fee schedules that describe the rules and rates for a specific savings or loan account. You can create fee schedule templates to easily apply a predefined fee schedule to a new or existing account.

Fee schedules

A fee schedule describes how fees are calculated for a specific savings or loan account. It can optionally include a start date and end date to limit the period during which fees apply.

A fee schedule has a schedule type that determines whether fees are charged to the account or credited to it:

  • Savings Charges — fees charged to savings accounts (for example, withdrawal or deposit fees)
  • Loan Charges — fees charged to loan accounts (for example, disbursement or repayment fees)
  • Agent Commissions — fees credited to agent float accounts as commission earnings

Only one fee schedule of each type can be active on an account at any given time (for example, a savings charges schedule and an agent commissions schedule can coexist), and they can be disabled temporarily.

A fee schedule contains one or more fee rules. Rules are evaluated in order and the first matching rule determines the fee. Each rule specifies:

  • Which transaction types it applies to (for example, deposits or withdrawals). Mobile money transfers sent from a savings account are treated as withdrawals for fee calculation purposes.
  • Which payment methods it applies to (for example, cash or mobile money)
  • Which payment providers it applies to (for example, a specific mobile money provider). Leave empty to match all providers.
  • How the fee amount is calculated using one or more fee rates

Fee schedules are added and managed on the account detail view in Symba Microbanking.

Read more about fee schedules.

Fee schedule templates

A fee schedule template is a reusable definition that describes how fees are calculated. Each template has a schedule type, a name, and one or more fee rules with their rates. When a fee schedule is created from a template, the rules are copied — later changes to the template do not affect existing schedules.

Templates are created and managed by users authorized to administer fee schedule templates in Symba Payments.

Read more about fee schedules templates.

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